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INSPIRE, EDUCATE & MOTIVATE YOUR TEAM

Training/Events

On-Line Live PM Training

DELIVERING A 5 STAR SERVICE
Property Management is all about people! Take your client service to a whole new level. Implement a few small changes and you will have your clients and customers raving about your 5 star service!

Event Code: OL PM TRAIN

Location: All States

Date: 23/10/2018

Time: 10:30am to 12:00pm QLD Time


Event Description
LEARNING OBJECTIVE OUTCOMES

  • Learn how to implement client service strategies to create long-term loyal client who will promote your business
  • Learn the little things that create big results
  • Learn the importance of clients surveys, what to ask and how to profit from them
  • Learn the power of a 'Service Guarantee' and how they work
  • Learn how to stand out and be remembered


HOW OUR LIVE ON-LINE TRAINING WORKS
  • Step 1 - You will be emailed with a training link 30 minutes prior to the on-line training session (Please keep this in your inbox)
  • Step 2 - 10 minutes prior to the session you will need to open the email and click on the link to be invited to the training. Enter your name & email address
  • Step 3 - Our 'meet now' screen will appear on your computer
  • Step 4 - On the right hand side of your 'meet now' screen you will need to change the audio mode to Use Mic & Speakers
  • Step 5 - Our Head Office training screen 'Training PowerPoint' will appear on your screen
  • Step 6 - Ensure your computer speakers are turned on
  • Step 7 - You will hear our trainer
  • Step 8 - The training will commence


Special Note: During the on-line training sessions you will not be able to ask the trainer questions, however, you will be able to type questions into the on-line training portal screen, which the trainer will answer at the conclusion of the session. On the right hand side of your 'Meet Now' screen you will need to open your chat panel.


TRAINER
Debbie Palmer (Managing Director) - Author, International Speaker, Consultant, Coach, Mentor and System Designer. REIQ Gold Coast Property Manager of the Year 1996 & 1997 and State finalist in 1999.


Debbie celebrates more than 25 years experience in her property management career. She is the founder of the PPM Group, a national company that encourages and supports business development opportunities within property management departments through the development of procedural systems, coaching, live training broadcast and learning resources.


Debbie is dedicated, passionate, focused and offers a youthful approach to property management. She guest speaks with thousands of property management team members and principals each year around the nation and overseas on how to improve profitability and productivity through the implementation of systems and strategic human resource management planning. She is well respected in the industry and has dedicated her working career to improving the mindset of property managers as well as the day-to-day internal operational procedures.


Investments

Click here if you would like to be eligible for our member discount investments

1. On-Line Training Subscribers & PPMsystem Members (FREE)  $0.00  Add to cart
2. Non-Members  $99.00  Add to cart
3. $99 per month on a Direct Debit (Refer to PPM for details)  $0.00  Add to cart



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