Lauren is the Director of Rental Results and has over 17 years experience in the property management industry. Committed to learning and extending her knowledge Lauren has completed a Bachelor of Business Majoring in Marketing, a Certificate IV in Property Services (Real Estate) and is a licensed real estate agent. Rental Results was named Property Management Agency of the Year for 2019 by Your Investment Property Magazine and the PPM Group. Lauren also was awarded a Business Achiever Award at the 2019 Women in Business Awards. Lauren has authored the book 'Rented!'. 'Rented!' takes the hard work and stress out of the property management process and shows new (and not so new) investors how to develop an investor mindset, secure the most suitable tenants, create property appeal, manage your legal responsibilities and rent out your property in the quickest possible timeframe.
Lauren holds a reputation for consistently achieving excellent results within the dynamic areas of residential rental properties and portfolio management. It is her professional approach and strong focus on customer service that sets her apart. She is especially focused on building strong relationships with owners and tenants alike, building trust through clear and detailed communication, prompt follow-ups and a highly organised approach to client management.
She enjoys the many challenges that she faces on a daily basis in her role and thrives on being able to help clients with all aspects of real estate. Lauren is setting the bar when it comes to customer service in the property management industry.