PPM CONFERENCE - SPEAKERS & PROGRAM

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The Cali Beach Club is the Gold Coast's famous & LUX location to catch up. Welcome drinks are included in your conference ticket. This is a brilliant way to get to know your fellow delegates, speakers, and sponsors in a very relax and informal setting before the conference opening.

Could ‘Positive Thinking’ be an outdated mindset to achieve work/life success?
Useful Beliefs turns the 'Be Positive' industry upside down with a fresh and modern approach to achievement. Sometimes things in life are not positive. Sometimes bad things happen to good people. If you have experienced challenging times or are in the midst of one right now, then often the last thing you want to hear is “Be Positive!" In this session, Chris will take you on a journey into a world of ‘Useful Beliefs’ and actual strategies that work, to dig yourself out when facing tough times. Get ready to be uplifted, entertained and learn a new way of thinking – Useful Beliefs.    
 

The property management industry is evolving rapidly… Many business owners and property management team members are struggling to keep up with their digital presence, outdated systems, and a lack of automation that are holding them back from scaling their business and achieving real growth. There is an overwhelm of where to start with marketing strategies, understanding lead generation, AI, and processing day-to-day tasks in an efficient way. In this session, Kylie will reveal her digital tools, the concept of SEO, social media planning, marketing strategies, and automation processes embraced to help you grow your rent roll on many different levels, attract more clients, increase bottom-line profits and streamline your operations. Discover the roadmap to success to scale your business.

In an increasingly competitive industry, property management businesses need to discover ways of offering more to their clients.  In this session, Brad will share how you can put more money in your landlord’s back pocket than just the weekly rent and how you can value add to your service offerings.

Planning to grow your rent roll or sell your agency? In this session, Kristen will share how to maximise your rent roll sale price, explore exit mechanisms, and implement a profitable exit strategy, including the popular Golden Handcuffs approach. Gain expert insights to position your agency as a valuable asset for future buyers.

The role of a property manager has greatly evolved to being one of wearing many hats. The pressure of managing landlord and tenant expectations and their daily challenges is affecting the industry as a whole – ‘You are not alone’. In this session, Julie will share real solutions, scripts & dialogues, how to navigate the emotional aspect of negotiations and conflict to achieve suitable outcomes and how to stand out as a true professional.

Maximising revenue and profit are essential in today’s competitive property management industry. In this session, Jodi will challenge traditional thinking and uncover potential hidden revenue streams, operational efficiencies, and strategic growth opportunities. Whether you are a business owner or department leader, this session will equip you with fresh insights and practical tools to achieve sustainable financial growth. Don’t miss this opportunity to think outside the box and elevate your business.

In this fast-paced Q&A session, Anne and Margaret will tackle common misconceptions within the property management industry. From workload expectations to team structures, Anne will be sharing her wealth of knowledge and experience and setting the record straight, while providing actionable advice for PMs to future-proof their businesses.

The legal risks in property management are rising, with more agencies facing legal action due to gaps in legislative knowledge and poor advice. In this session, Andrew will share real-life case studies of agencies sued for professional negligence, revealing key lessons and practical strategies to protect yourself and your business from financial loss and reputational damage. Discover three powerful steps to elevate your property management game, reduce stress and earn the trust of your clients while staying ahead in this evolving industry.

In this session, Beau with explore how AI can transform the operational efficiencies of a property management businesses by simplifying tasks and enhancing client relationships. Discover innovative AI solutions for data-driven decision-making, time management efficiencies, and empowering property managers to streamline processes and increase profitability to unlock your full potential in your day-to-day processes.

In this session, Debbie will take you on a journey sharing her career and personal highlights of trials, tribulations, and triumphs in the hope that it will encourage you to keep going when you feel like times are getting tough and challenging, or you are facing uncertain times. The key focus is to empower you to believe that you can achieve your dreams and goals. 

Do you want to know what it takes to grow a rent roll organically to 700 properties with an incredible 200+ new managements within a 12-month period? Elizabeth Hood has a remarkable and inspirational story to share. In this session, Elizabeth will reveal her inside secrets of what it takes and the actionable activities you need to engage in, to grow a rent roll even when faced with adversity and setbacks. This is more than a rent roll growth session… You will be inspired, encouraged and elevated to find a new peep in your step.

Hayley is a walking and talking wealth of property management knowledge and has trained, consulted, encouraged and inspired PM teams members and business owners across the nation for more 25 years. Hayley’s passion is property management. In this no fluff session, she will share her tips, lessons, and actionable ideas to rise-up and find your passion again within a challenging industry to empower you to look at what you do as a purposeful career path – not just a job. 

In this session, join Cushla as she shares her journey, experience, and knowledge that spans more than 30 years, from a junior property manager, industry trainer and consultant, to owning her own property management business. She will explore the critical decisions involved in systemising a business, selecting and implementing effective technologies, while balancing cost versus reward. Cushla will also discuss the challenges of ensuring a business operates at the highest standards whilst exploring the 'Invisible Principal Concept', which is an essential focus point for the success of any business. If you are seeking to maintain control, drive efficiency, and deliver an exceptional customer experience you are sure to walk away with a clear roadmap of the steps that you need to take.

Property management can be a high-risk role with team members having to leave the office to attend inspections, while also dealing with confrontational difficult landlords and tenants at times. It is critical for every agency to have a clear outline of internal policies and procedures documented to protect the safety of all team members. In this session, Malcom will share his valuable experiences as a property manager and hands on Principal in a light and entertaining way to a very serious topic.

From a front office receptionist to property manager, successful agency owner and beyond, in this session Dave will reveal how to educate, inform, standout and become the go to PM agency in your area for landlords and tenants. Discover how important a new management and tenant sign up is and how it can impact every day-to-day aspect of your property management business. Learn how to start with the end in mind to create a turnkey, profitable business model and build relationships with your landlords and tenants.

Finding talented property management team members is becoming more challenging than ever. However, what if there was a way to stand out and create a new PM role style that was more attractive, more flexible and more rewarding. In this session, Farrah will share the importance of being aware of managing the mental balance of property management team members and how you can implement KPIs and create a baseline criterion for team members wanting to work from home.

This session is all about practical and proven strategies that you can start using right away to strengthen client relationships, grow your investor network, and future-proof your PM business for success. As a growth expert, Ashleigh will share how ‘Annual Investor Audits’ can become a game-changer for client retention, building client relationships, creating trust, generating new leads, and being known as a true PM professional, who is focused on more than just managing the property. Ashleigh will also introduce a simple, no-fuss approach to LinkedIn, showing how a basic presence can help keep leads warm, attract new business, and position you as the go-to expert—without needing to become a social media guru.

Attending a two-day conference event is a great experience to motivate and inspire you to implement new ways and learn new in the moment ‘Light Bulb Moment’ ideas. However, research has shown that less than 10% of attendees take action to make impactful and positive changes when they return to their day-to-day working environment. In this session, join Michael for a fun way to commit to making a difference and hear his final top 10 tips for success.