In this session we will focus on simple concepts on how to work towards win/win situations and create long-term, happy clients.
- Learn what tenants and landlords expect from your service
- Learn what annoys them and how you can delight them
- Learn how to take the ''personal'' aspect out of your communications
- Learn how to communicate to get the results you want
- Learn how to successfully manage tenant and landlord complaints
- Learn how to be proactive rather than reactive to avoid future complaints
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Click here to find out about the PPM | System and how to become a Member
|Managing Difficult Clients||$99.00||Add to cart|
Do you need assistance with your property management department?
Fast track the development of your internal property management system
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