PPM TV

E3: PPM | TV - What defines a successful property management business? In this episode of ppm | tv, Debbie Palmer shares the key ingredients required to operate a successful property management business. The focus is on the importance of systems, technology, your people, brand, service and knowing what landlord investors really want and why should they choose you? more...

E2: PPM | TV - The Public Perception of Property Managers In this episode of ppm | tv, Debbie Palmer shares reasons why some property managers are perceived by the public as bossy, rude, unhelpful and even grumpy old cows at times. Some key points discussed in this episode are focused around the challenges of attracting and retaining quality property managers; how team members should manage tricky situations with landlords and tenants; and what property managers can focus on to set themselves apart? more...

E1: PPM | TV - Five Star Client Service In this episode of PPM | TV, Debbie Palmer shares what it takes to deliver a five-star client service experience (aka six-star service) in property management. One of the key focus points for this episode is to encourage all property management team members to sit down and brainstorm what they can do differently to go above and beyond in their service delivery with each of the key workflows/processes such as, when you secure a new management, a tenant moves into the property or vacates, routine inspections, tenancy renewals, etc. How can you delight your landlords and tenants and be remembered? What does it take to engage in the top 10% activities that 90% of agencies are failing to do? We hope you enjoy this episode and would love your feedback, stories, ideas and any tips that we have not thought of. more...

E16: PPM | TV - Top Tips for Growing the Rent Roll In this episode of ppm | tv, Debbie Palmer shares her top tips for growing the rent roll and reveals that the business is often right under your very nose and it is about reprogram your focus to see the new opportunities every day. Discover how you can reach large investor networks with limited time and how to encourage repeat referrals. more...

PPMsystem Testimonial [Ainsley Driver - PRDnationwide] Are you looking to fine-tune or improve your internal property management operations. The PPMsystem is changing the way we do property management. There is no more thinking required, follow the checklist hyperlinks and you cannot go wrong. more...

PPMsystem Testimonial [Carla Brodt - Raine & Horne] The PPMsystem has changed the way we do property management. As an owner with multiple agencies it provides me with more time to focus on my business knowing that each day-to-day process is being carried out with guided checklists to the highest standard and in accordance with legislation requirements. more...

PPMsystem Testimonial [Michelle Williams - @Home Property Management] It is important to get the foundation right to ensure business success. The PPMsystem allows the department to operate effectively and keeps the team members accountable. It ticks all of the boxes. It ensures consistency of service as well as the information that is sent out of the agency. It guides and gives the team confience. more...

PPMsystem Testimonial [Jade Wellings] The PPMsystem fast tracked the development of our business so we could focus on growing the rent roll. Our focus was to keep our current clients happy as well as our new clients. The PPMsystem provides all the tools needed to market and grow the rent roll. The checklists take the thinking out of the process and reduces the stress of the team members. more...

PPMsystem Testimonial [Samara Bedwell - MacWell Property Management] Systems are the driving force to a successful business. Implementing the PPMsystem ensures that there is consistency in what each property management team does. I chose the PPMsystem because I had looked at other systems and the PPMsystem had everything we needed as well as a learning resource centre and compliance with legislation. It saved us years in writing our own. more...

PPM Conference [Bradley Beer - BMT Tax Depreciation] The PPM Group provides a great opportunity for industry service providers to connect with property managers from all over Australia. The PPM Group always go out of their way to ensure that sponsors receive value from their time attending. more...

PPM Conference [Chris Meehan - Console] The PPM Group has been hosting the event for many years and they have a large clientele of long term property management supporters. This is a great event to showcase your products and services. more...

PPM Conference [Paul Findlay - Core Logic RP Data] The PPM Conference is a great event to showcase your property management products. With 100% focus on property management you can connect with your target market. It provides an opportunity for existing clients and new clients to see new product releases and upgrades to your technology. more...